Accessibility statement for Get funding to improve animal health and welfare
This accessibility statement applies to the 'Get funding to improve animal health and welfare' service.
This service is run by the Rural Payments Agency (RPA). We want as many people as possible to be able to use this service. For example, that means you should be able to:
- zoom in up to 400% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of the website are not fully accessible:
- You can’t zoom in up to 400% without some of the content overlapping and losing legibility
- You can’t listen to some of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We are working to fix these and aim to have most of these issues resolved by September 2025.
Feedback and contact information
If you find any problems that are not listed on this page, or if you think we’re not meeting accessibility requirements, please contact:
- email ruralpayments@defra.gov.uk
- call: 03000 200 301 (Monday to Friday, 8.30am to 5pm)
If you need information in a different format, such as accessible PDF, large print, easy read, audio recording or braille:
- email ruralpayments@defra.gov.uk
- call: 03000 200 301 (Monday to Friday, 8.30am to 5pm)
We’ll consider your request and get back to you within 10 working days.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018. If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
RPA is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications)(No. 2) Accessibility Regulations 2018.
Compliance status
The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
Manage your claims page, unable to zoom to 400%. This fails WCAG 2.2 success criterion (1.4.10 Reflow).
Manage your claims page, controls for sorting some tables are not meaningfully labelled which would be problematic for a screen reader. This fails WCAG 2.2 success criterion (2.4.6 Headings and Labels).
Some pages with radio inputs could be problematic when using a screen reader. This fails WCAG 2.2 success criterion (1.3.1 Info and Relationships) and (2.4.6 Headings and Labels).
Some page titles and form fields are not descriptive enough. This fails WCAG 2.2 success criterion (2.4.6 Headings and Labels) and (3.3.2 Labels or Instructions).
Some of our web pages have titles that do not accurately describe a topic or purpose of the page. This fails WCAG 2.2 success criterion (2.4.2 Page Titled).
What we’re doing to improve accessibility
We are currently working to resolve all outstanding WCAG 2.2 A and AA issues. We are also addressing several Level AAA and usability issues to improve the overall experience for all users. We aim to fix the identified issues by 30 September 2025.
Preparation of this accessibility statement
This statement was prepared on 2 July 2024. It was last reviewed on 16 July 2025.
This website was last tested on 10 July 2025 against the WCAG 2.2 AA standard.
The test was carried out by Digital Accessibility Centre (DAC). The audit included testing with users who use assistive technologies and against WCAG 2.2 Level AA success criteria.